Rateworkspace: BIM integrated post-occupancy evaluation system for office buildings

The feedback obtained from occupants regarding their comfort needs and performance of buildings is critical for assessing occupant satisfaction, identifying the operation maintenance (O&M) issues in time improving resource efficiency buildings. Current facility management (FM) systems collection practices, however, have limitations supporting effective decision-making FM, as they lack necessary contextual data related to (e.g., building geometry, systems, elements). Building Information Modeling (BIM)-enabled FM are used combining different types information with models; still not effectively utilized since it integrated BIM. In this study, a BIM post-occupancy evaluation system prototype developed for: (1) collecting along items structured way, (2) presenting managers. This enables conducting spatio-temporal queries supports by visualizing collected feedback. was designed using qualitative shadowing teams identify use case analysis determine how could be office who non-technical persons limited on models. paper identifies query categories that required process describes RateWorkSpace deployment real-world demonstrates proposed applicable, practical, usable, real-time can both analysed system. has potential increase effectiveness O&M processes, help create spaces optimized energy also well-being productivity.